Attorney-Only Services

Core Offering: Live Legal Intake

Alphi provides live, attorney-only legal intake - not generic call handling. Our Arizona-based receptionists answer calls with clarity and restraint, gather relevant information, and route appropriately based on your firm’s preferences, escalation thresholds, and intake protocols.

We operate within attorney-approved language frameworks, prohibited-statement boundaries, and escalation criteria defined with your firm. This ensures consistency, compliance, and professionalism - while allowing trained operators to capture narrative accurately when conversations extend beyond rigid scripts. We never provide legal advice or imply representation.

Peak Hour Coverage & Overflow

During peak hours, seasonal surges, or unexpected absences, Alphi provides controlled overflow support to maintain continuity.

Additional calls are handled calmly and consistently, so volume changes never force rushed handoffs or dropped context.

Intake, Documentation & Follow-Up

We collect and document caller information, summarize the reason for the call in neutral terms, and route or escalate based on your guidance.

With authorization, we can complete a single next business day follow-up - after conflict clearance - to finish intake or schedule an appointment. Our role remains upstream and bounded.

Different Attorney Contexts We Support

Solo & Boutique Practices

Fractional & Embedded Counsel

Attorneys running focused practices who need reliable, professional intake without interruption or loss of control. Calls are handled calmly, documented clearly, and escalated only when appropriate.

Fractional & Embedded Counsel

Attorneys serving multiple clients across organizations, often without centralized office staff. We manage inbound calls across matters and entities, preserving context and routing appropriately.

Growing Firms & Transitional Phases

Special Situations & Sensitive Matters

Practices experiencing growth, staffing transitions, or uneven call volume. Alphi provides continuity during change, ensuring callers are handled consistently while internal operations evolve.

Special Situations & Sensitive Matters

Attorneys handling confidential, time-sensitive, or irregular matters where discretion and restraint are essential. Intake is handled conservatively, with careful documentation and defined escalation thresholds.

Three Flat Rate Plans

We measure excellence in client experience, not minutes.

Boutique Coverage - $400 / month

Designed for solo and boutique firms with light but important inbound calls.

Includes:

Dedicated operator familiarity with your firm
Live intake, scheduling, and escalation
Business-hours availability with reserved capacity
~100 minutes of live conversation per month (planning guideline)

Best for solo and boutique practices with focused inbound needs.

Growth Coverage - $750 / month

For firms with steadier inbound flow or growing coordination needs.

Includes:

Everything in Boutique Coverage
Capacity sized for consistent inbound volume
Ongoing operator familiarity through repeated interactions
~250 minutes of live conversation per month (planning guideline)

Best for firms transitioning from sporadic to consistent daily intake.

Firmwide Coverage - $1000 / month

For established or multi-attorney practices with steady inbound volume.

Includes:

Everything in Growth Coverage
Capacity sized for sustained daily call flow
Deeper firmwide familiarity across matters and contacts
~500 minutes of live conversation per month (planning guideline)

Best for firms where intake volume is consistent and operational continuity matters.

No per-minute billing. No long-term contracts. No surprise overages.

If a firm exceeds its planning guideline in a given month, we address it through conversation, not automatic charges.

Plans reflect readiness and continuity, not per-minute usage.

Minutes are planning guidelines, not billing meters.

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