Attorney-Only Services

Core Offering: Live Legal Intake

Alphi provides live, attorney-only legal intake - not generic call handling. Our Arizona-based receptionists answer calls with clarity and restraint, gather relevant information, and route appropriately based on your preferences and escalation thresholds.

Alphi does not rely on rigid, one-size-fits-all scripts. Instead, we work from attorney-approved language frameworks, prohibited-statement lists, and escalation criteria. This allows operators to capture narrative accurately while preventing legal advice, premature conclusions, or misleading statements.

Peak Hour Coverage & Overflow

During peak hours, seasonal surges, or unexpected absences, Alphi provides controlled overflow support to maintain continuity.

Additional calls are handled calmly and consistently, so volume changes never force rushed handoffs or dropped context.

Intake, Documentation & Follow-Up

We collect and document caller information, summarize the reason for the call in neutral terms, and route or escalate based on your guidance.

With authorization, we can complete a single next business day follow-up - after conflict clearance - to finish intake or schedule an appointment. Our role remains upstream and bounded.

Different Attorney Contexts We Support

Solo & Boutique Practices

Fractional & Embedded Counsel

Attorneys running focused practices who need reliable, professional intake without interruption or loss of control. Calls are handled calmly, documented clearly, and escalated only when appropriate.

Fractional & Embedded Counsel

Attorneys serving multiple clients across organizations, often without centralized office staff. We manage inbound calls across matters and entities, preserving context and routing appropriately.

Growing Firms & Transitional Phases

Special Situations & Sensitive Matters

Practices experiencing growth, staffing transitions, or uneven call volume. Alphi provides continuity during change, ensuring callers are handled consistently while internal operations evolve.

Special Situations & Sensitive Matters

Attorneys handling confidential, time-sensitive, or irregular matters where discretion and restraint are essential. Intake is handled conservatively, with careful documentation and defined escalation thresholds.

Two Flat Rate Plans

We measure excellence in client experience, not minutes.

✅ Boutique Retainer - $500/month
Built for boutique and solo practices that value precision and consistency. Ideal for managing a focused number of high-value calls each month. Covers up to approximately 120 minutes of live conversation.

✅ Firmwide Retainer - $1,000/month
For firms with steadier inbound rhythm or higher coordination needs. Covers up to approximately 500 minutes of live conversation. Flat rate, no long-term contracts, no per-minute charges.

Included with Every Plan

Transparent pricing. No overage surprises.
Articulate, Arizona-based receptionists who know your brand and answer with warmth.
Structured after-hours message handling with next business day callback.
Live reception, warm transfers, legal intake, and scheduling - all included.

Vibrant desert landscape with cacti under a colorful sunset sky.