Privacy Policy & Terms of Service

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Effective Date: January 2026

Alphi Communications (“Alphi”) respects the privacy of visitors to its website and users of its services. This Privacy Policy describes how we collect, use, and handle information in the course of providing administrative call handling and related services. 

Information We Collect

We collect information that you voluntarily provide, including:

• name
   
• email address
   
• phone number
   
• company or firm details
   

This information may be provided when you contact us, complete a form, subscribe to updates, or enter into a Services Agreement.

Use Of Information
We use the information collected to:

• provide and administer services
   
• respond to inquiries
   
• manage client accounts
   
• send appointment reminders, account notifications, or customer care communications
   
• send occasional business-related updates relevant to your services
   

We do not use personal information for advertising or behavioral tracking.
 

SMS Communications and Consent 

If you provide a phone number, it is used only for account-related communications and administrative or scheduling messages, and only where you have provided consent.

SMS opt-in information and phone numbers are not shared, sold, or rented to third parties or affiliates for marketing purposes.

Information Sharing

We do not sell or rent personal information. Information is shared only as necessary to operate services or comply with applicable law.

Access to client and caller information is limited to personnel involved in providing services.

Data Handling

Information is handled in accordance with this Privacy Policy and applicable law. Alphi does not record calls by default and does not enable call recording without written request and appropriate consent.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any updates will be posted with a revised effective date. 

Contact

Questions regarding this Privacy Policy may be directed to:
step@alphicomms.com

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Effective Date: January 2026

These Terms of Service govern use of the Alphi Communications website and related services. 

Welcome to Alphi Communications. By using our website or services, you agree to the following terms:

1. Use of Site and Services
   Alphi's website and services are designed for professional use.  You agree not to misuse the site or communications systems in a manner that interferes with service, violates applicable law, or infringes on the rights of others. The site currently operates without cookies or trackers. Third-party embeds or integrations may be subject to their own privacy practices and terms.
    
2. Service Availability
   While Alphi seeks to provide reliable service, uninterrupted availability cannot be guaranteed. Temporary delays or interruptions may occur due to maintenance, technical issues, or circumstances outside Alphi’s control.
    
3. Intellectual Property
   All content on this site - including text, graphics, and branding - belongs to Alphi Communications. You may not copy, reuse, or distribute it without our consent.
    
4. Limitation of Liability
   To the extent permitted by law, Alphi Communications is not liable for indirect, incidental, or consequential damages arising from the use of its website or services.
    
5. Changes
   Alphi may update these Terms of Service from time to time. Updated versions will be posted here with a new effective date.

 Questions regarding these Terms of Service may be directed to: step@alphicomms.com