Live Virtual Receptionists Built Exclusively for Attorneys
Professional legal intake that preserves judgment, context, and trust - from the very first call.

Professional legal intake that preserves judgment, context, and trust - from the very first call.

Fewer Clients. Higher Standards.
Each receptionist supports a deliberately small group of attorneys, allowing for real familiarity, continuity, and sound judgment - not rushed handoffs or scripted interactions.
Built for Legal Intake
We focus exclusively on legal calls, where nuance, timing, and incomplete information matter. Our operators are trained to exercise judgment within clear attorney-approved guardrails - not cross-industry shortcuts or generic call flows.
Continuity Without Losing Control
Live reception during business hours, with defined after-hours handling as needed. With your authorization, we can complete a single next-business-day follow-up for intake or scheduling after conflict clearance.
Attorney-Approved Language, Not Call Center Scripts
We operate within firm-approved language frameworks, prohibited-statement lists, and escalation thresholds - never improvising legal advice or implying representation. Operators are trained to listen carefully, capture facts accurately, and pause when clarity is needed, all within guardrails you control.
Thoughtful Legal Onboarding
We learn how your practice works: matter types, escalation thresholds, preferred phrasing, and when to pause instead of push. The goal is clarity - not premature conclusions.
Technology in Service of Judgment
We use tools to support accuracy and follow-through - never to replace human listening or professional discretion.

Great reception isn’t just about who answers your call - it’s also about the equipment they use.
At Alphi, every operator works on a dedicated SIP desk phone - the same professional-grade hardware used in leading law offices. After testing widely used softphone setups, we made the deliberate choice to invest in desk phones because they deliver more consistent audio quality and reliability for your callers.
Why It Matters
Your clients judge you by what they hear. We make sure they hear excellence.
Alphi Communications focuses exclusively on attorneys. We handle first calls where facts are incomplete, urgency is unclear, and tone matters - and where thoughtful listening and careful escalation are critical.
Our role is upstream and bounded. We apply experienced human judgment to intake, documentation, and routing. We do not provide legal advice or make legal determinations. All legal judgment remains with the attorney.
Boutique Retainer - $500/month
Best suited for boutique and solo practices managing a focused number of inbound calls.
Includes approximately 120 minutes of live conversation per month.
Firmwide Retainer - $1,000/month
For firms with steadier inbound volume or higher coordination needs.
Includes approximately 500 minutes of live conversation per month.
No per-minute billing. No long-term contracts. No surprise overages.

80% of callers hang up rather than reach voicemail. Every missed call could mean missed revenue.
— Forbes / CRM Magazine
74% of people won’t give you a second chance after a bad phone experience.
— grasshopper.com
53% of consumers say they'd switch to a competitor if customer service felt AI-driven. Bots cost loyalty.
— Reddit
60% of callers hang up if put on hold for more than two minutes. Time is money.
— givainc.com
Our platform connects with most common business tools, including appointment schedulers and CRMs. The result: your systems stay organized and up to date, without the hassle of manual updates.


Alphi Communications began with a clear vision: to bring the personal, polished touch back to business calls in an age of rushed interactions and AI voices. We’ve spent years working with legal professionals and have learned the value of each first impression.
Every call we answer reflects on your reputation, so we treat it with the same level of care and attention you would. It’s not just about picking up the phone; it’s about representing your brand with precision, warmth, and professionalism, every time.
Connect with a live expert, not a bot. Whether you’re exploring options or ready to switch services, we’re here to listen, answer questions, and help you elevate your client experience. Expect a reply within one business day.
Open today | 07:00 am – 07:00 pm |
Occasional updates, never noise. Just valuable ideas for high-touch client service.
© 2025 Alphi Communications. Alphi Communications is a trade name of Alphi Management Services, Inc.,
a Colorado corporation (in business since 2011).